Privacy Policy

The Master's Touch Cleaning ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have. By using this site or submitting a form, you agree to the practices described below.

1. Who We Are

The Master's Touch Cleaning is a family-owned carpet, hardwood, and tile cleaning company based in Dearborn, Michigan, serving the Metro Detroit area since 2002.

• Phone: (888) 457-9155
• Email: Jhill6197@yahoo.com
• Location: Dearborn, MI

2. Information We Collect

We only collect information you choose to provide through our contact, quote, hero quote, and church discount forms. This may include:

• Your name
• Phone number
• Email address
• Service address or ZIP code
• Details about the cleaning service you're requesting
• Any message or notes you include

We also automatically collect basic technical information (such as IP address, browser type, pages visited, and referring site) through standard web analytics tools.

3. How We Use Your Information

• To respond to quote and service requests
• To schedule appointments and provide cleaning services
• To follow up on past jobs or estimates
• To answer questions and provide customer service
• To improve our website and understand how visitors use it

We do not sell or rent your personal information to third parties.

4. How Your Information Is Shared

We share information only with service providers that help us operate our website and business — for example, our website host, email delivery service, and analytics provider. These providers may only use the information to perform services for us. We may also disclose information if required by law or to protect our rights.

5. Cookies and Analytics

Our site uses cookies and similar technologies (including Google Tag Manager and analytics tools) to measure traffic, understand user behavior, and improve site performance. You can disable cookies in your browser settings, though some features of the site may not work as expected.

6. Data Retention

We keep your information only as long as needed to provide our services, follow up with you, or meet legal and accounting obligations.

7. Your Choices

You can ask us to update or delete the personal information you submitted, or to stop contacting you, at any time. Just call (888) 457-9155 or email Jhill6197@yahoo.com and we'll take care of it.

8. Children's Privacy

Our services and website are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us and we'll delete it.

9. Security

We use reasonable safeguards to protect the information you share with us. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll revise the effective date at the top of this page. Continued use of our website after changes are posted means you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out:

• Phone: (888) 457-9155
• Email: Jhill6197@yahoo.com
• The Master's Touch Cleaning, Dearborn, MI